Prelaunch phase includes several Yhteistyöapteekit stores in major Finnish cities like Helsinki, Oulu and Turku.
“After the HappyOrNot kickoff, the each customer truly has a convenient and quick channel to express their satisfaction with our service. We hope that this implementation overall creates the more open atmosphere and encourages our customer also for the direct feedback and discussions with our personnel. The clear, continuous and quick-to-read result reports makes monitoring the customer satisfaction fulfilling and interesting for our store managers and employees also” tells Aino Gostowski from Yhteistyöapteekit Ltd.
Yhteistyöapteekit is one of the leading retail pharmacy chains in Finland.
|